The standard Marz Padel Manager subscription is R500 per club per month after the eligible 30-day free trial. Clubs may request cancellation of future subscription renewals through Marz Padel support or the available account-management workflow.

Cancellation stops future subscription billing once processed in accordance with the applicable billing cycle. Cancellation does not automatically reverse a valid payment for a service period that has already started, except where required by law or where Marz Padel expressly approves a refund.

If a club believes it was charged incorrectly or more than once, it should contact Marz Padel promptly at marzpadel@gmail.com. Verified duplicate or erroneous charges will be investigated and corrected where appropriate.

Where Marz Padel uses a small Paystack transaction only to verify a reusable payment method, the system is configured to request a full refund of that verification charge after successful verification.

Where a material Marz Padel service failure results in a refund obligation under applicable law or an approved service remedy, the remedy will be assessed against the affected subscription period and the applicable terms.

Nothing in this policy limits rights a customer may have under applicable South African consumer law.

Marz Padel (Pty) Ltd Enterprise No. 2026/761009/07 Business address: 5 Threadneedle Street, Desainagar, Tongaat Beach, South Africa Email: marzpadel@gmail.com Website: www.marzpadel.com